Refund Policy

At Sumu Industry, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible, your item must be unused and in the same condition that you received it.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment within 5–7 business days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless it was a mistake from our side.

Contact Us

If you have any questions about our refund policy, email us at support@sumuindustry.com.